Claims

To ensure that reimbursement processes run smoothly and are completed as quickly as possible, it is essential to familiarize yourself with the technical aspects of the procedure, the required information and documentation, and the terms and conditions to consider before submitting a claim.

Were your medical expenses incurred as a result of an illness or an accident? If they were caused by an accident, was a third party involved? Before submitting your claim, make sure you understand the steps relevant to your situation, outlined on this page.

In addition to guiding you through these important preparatory steps, this page also provides information on contracted providers in our global network and explains how reimbursement works depending on the geographical area in which care was received.